Welcome!

Return Policy

Return Policy

Sam's Dapper Dog has a 14-day return policy, allowing you ample time to initiate a return if
needed. Within the 14 days of receiving your package you must request your return and
postmark it. 


For eligibility your item must be in an identical condition to when you received it, unused, and in
its original form. Additionally, a valid receipt or proof of purchase will be required to proceed
with the return process. Items that fail to meet these stipulations will not be re-shipped, and no
refund will be issued. 


To initiate a return, kindly reach out to us via email at samsdapperdog@gmail.com. Upon approval of your return request, we will provide you with detailed instructions regarding the
shipment of your package, including the specified destination. Please be advised that all return shipping expenses are the responsibility of the consumer. It is important to note that any items sent to us without prior authorization will not be accepted. 


Upon receipt and examination of your return, we will promptly inform you of the approval status
for the refund. If your return is approved, the refund will be processed automatically to your
initial payment method, and we will notify you accordingly. Please remember that there may be a
processing period for the refund by your bank or credit card company before it is reflected in
your account. 


Sam's Dapper Dog will not assume responsibility for items that become lost in transit during
their return journey to us. We strongly recommend obtaining a tracking number for your package
when submitting it for shipment. 


Damages and Issues
We ask that you examine your order upon delivery and get in touch with us promptly should you
encounter any defects, damages, or incorrect items. This will allow us to assess the matter and
take the appropriate corrective action. Photo evidence of the visual damage is required within 24
hours of receiving your order.
Exceptions / Non-returnable Items
Unfortunately, we cannot accept returns on sale items. 

Exchanges
The most efficient approach to guarantee your desired item is to initiate a return for the current
item. After the return is approved, you can proceed to make a separate purchase for the new item.

Terms Of Service

Welcome to Sams Dapper Dog ("Website," "we," "our," or "us"). These Terms of Service
("Terms") outline the terms and conditions governing your use of our website. By accessing or
using our website, you signify your agreement to these Terms and our Privacy Policy. Please read these Terms carefully before using our services. If you do not agree with these Terms, please
refrain from using our website.

Acceptance of Terms
Eligibility: To use our website, you must be at least 18 years old or have the legal capacity to
enter into a contract. By using our website, you represent and warrant that you meet these
criteria.

Agreement Of Terms

Agreement: Your use of our website constitutes your acceptance of these Terms and any modifications that may be made to them in the future.

Use of the Website
Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable
license to access and use our website for personal and non-commercial purposes.


Prohibited Activities

You agree not to engage in any activities that may: Violate any applicable laws or regulations. Infringe upon our intellectual property rights or the rights of others. Interfere with the operation, security, or functionality of the website. Attempt to gain unauthorized access to our systems or networks. Collect or harvest any information from the website without authorization.

Product Information and Orders
Product Availability: Our website shows a range of dog accessories. We strive to accurately display product information, but we do not guarantee that all products will be available at all times.


Pricing

Product prices are subject to change without notice. We are not liable for any
discrepancies or errors in pricing.

Order Acceptance

Placing an order does not guarantee its acceptance. We reserve the right
to refuse or cancel any order at our discretion.


Payments and Billing
Payment Methods: We accept various payment methods as displayed on our website. You
agree to provide accurate payment information.

Billing

You authorize us to charge the specified amount to your chosen payment method.
You are responsible for any additional fees imposed by your payment provider.


Shipping and Returns

Shipping: We offer shipping as outlined in our separate Shipping Policy.


Returns

Our return policy is detailed in our separate Return Policy. By making a purchase,
you agree to adhere to our return policy.

Intellectual Property

Ownership: All content on our website, including text, graphics, images, logos, and designs,
is the property of Sam’s Dapper Dog and is protected by applicable intellectual property laws.

Use Restrictions

You may not reproduce, distribute, modify, or create derivative works based on our content without our explicit written consent.


Indemnification

You agree to indemnify and hold Sam’s Dapper Dog and its affiliates, employees, and agents
harmless from any claims, losses, damages, liabilities, and expenses arising from your use of the
website or any violation of these Terms.


Limitation of Liability

We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages
arising from your use of the website, or any products purchased through the website.


Governing Law and Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the
laws of your jurisdiction, without regard to its conflict of law principles.


Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any
changes will be effective upon posting on the website. Your continued use of the website after such changes signifies your acceptance of the modified Terms.


Contact Us

If you have any questions or concerns about these Terms, please contact us at
samsdapperdog@ gmail.com


By using our website, you acknowledge that you have read, understood, and agreed to these
comprehensive Terms of Service

Shipping Policy

Shipping costs will differ based on the destination of your shipment.

  • Shipments with the U.S or Canada are sent using the United States Postal Service.
  • All orders are processed for shipment within 3-5 business days (excluding weekends and
    holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
  • Upon shipment a tracking number will be provided. Should you have additional inquiries following shipment, kindly get in touch with USPS.


    Lost or Misplaced Parcels


Sam’s Dapper Dog cannot be held accountable for lost or misplaced packages. Once the
package has been logged in with the carrier, it is no longer in our control. If your package
is labeled as ‘delivered’ but hasn’t reached you, kindly verify the accuracy of the address
in your order and if all details are accurate, please reach out to your local mail carrier for
assistance.